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Distributor Account Application

Distributor Policy and Information


Distributor General Information

Artwork for Logo Engraving – Vector based EPS files are preferred, fonts should be converted to out lines and the file should contain no placed images. If provided art is not production ready and manipulation of art is necessary a charge of 80.00 (D) and up may be incurred. Please be sure to proof art in actual size, if the image and copy are clear in print they will also be on your product. Contact factory for set-up and engraving prices.

Artwork for Custom Dies - Vector based EPS files are preferred, fonts should be converted to out lines and the file should contain no placed images.

If provided art is not production ready and manipulation of art is necessary a charge of 80.00 (D) and up may be incurred. Please be sure to proof art in actual size, if the image and copy are clear in print at actual size they will also be on your product. If your design calls for color fill please keep in that we have to create a cavity to hold the color. Minimum cavity size is 3/32” for USA made items. Color fill varies by process for imported items, contact factory for those specifications.
For highly detailed designs such as animals, buildings, busts or vehicles our die engravers will require photographs in addition to the vector art for reference.

Cancellation or Reduction of Quantity Ordered – If an order is canceled or has a reduction in the quantity ordered the customer will be billed for all costs incurred to date of change. Costs include all labor and raw material costs. Cancelled orders are also subject to a 50.00 cancellation fee. Cancellations and changes must be made in writing.

Color Fill – PMS colors are available and will be matched as closely as possible. Colors do reproduce differently on different materials. Exact matches cannot be guaranteed.

Die Charges for USA Made Custom Items– Die charges are based on the size and complexity of the design. They are a onetime charge payable in advance. Included in the die charge is our guarantee that if the die were to break or be damaged while in our possession we will repair or replace it. Dies that have been modified per the customer’s request or have been removed from our premises are exempt from the guarantee. Release of dies requires a written request and a fee of 25% of the original price of the die charge. Die charges also include an emailed image of an impression of the actual die for proofing purposes. Changes made after once die is cut may incur additional charges. Please proof provided art carefully. Dies are held for your use for a minimum of 5 years unless, reorder dies are held until they are no longer in use.

Die Charges for Imported Custom Items - Vector art is always the preferred art. However in some instances samples, photos or sketches can be used for art. Please contact the factory. Dies are held for your use for two years from date of last use.

Engraving Copy – Engraving should be typed in a body of an email, or in an unlocked excel or Microsoft word document. Please be sure the characters per line are correct for each item.

Engraving Proofs – If requested we can provide an engraving proof. The initial proof is free, subsequent proofs are 12.00 (D). Please note that time that passes awaiting approval will be added to delivery time. Art charges may be applicable to changes.

International Shipments – Add $20.00 (D) per destination for additional handling and paper work. Duties and taxed will be billed if received after initial invoicing.

Payment Terms – New customers will require a credit card for initial order or wait until terms have been established. Customers with net 30 terms are to pay with check, credit cards will not be accepted for net 30 payments. Credit card customers are charged with in 5 days of shipping.

Prices - All prices are subject to change without notice. Consult with factory or factory web site for current pricing.

Overruns and Underruns – A 3% over or under ordered quantities in production of custom orders constitutes completion of an order. Invoice will reflect quantity shipped.

Returns – The factory must be notified within 10 working days of receipt if there is a problem pertaining to an order. Returns are only accepted with a return authorization number issued by the factory. A 20% restocking fee will be incurred for returned stock items in good condition.

Shipping - Methods of shipping include UPS for ground and FedEx for air. Shipping, handling and insurance is prepaid and added to invoice. Third party shipping will incur an additional fee for special handling.

Split Shipments – When an order requires shipments to multiple locations a service fee of 10.00 (D) per location will be added to the invoice.

Trademarks, Registration Marks, and Copyrights – The customer shall defend, hold harmless and free of all liability, Mint Masters Inc. regarding trademark, registration mark or copyright infringements and/or disputes. Mint Masters inc. assumes the customer has permission prior to production to use all registered designs, marks, logos, graphics, and other artwork submitted for the express purpose of reproduction of the same into custom items. The customer agrees to assume any and all responsibility and liability resulting from trademark, registration mark or copyright infringement actions or demands brought against Mint Masters Inc. Custom logos and designs on products shown in this catalog have been reproduced as examples of our manufacturing processes. They are not for resale nor are they to be construed as endorsements.

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