*Site Under Construction

Shipping

1. Methods of shipping include:

  • United Parcel Service (UPS)
  • Federal Express (FedEx)

Unless specified, Mint Masters will use its best judgment in the selection of a standard carrier.

All shipments are FOB Midwest manufacturer. Shipping is prepaid and added to the invoice. Other carriers or methods must be prepaid by purchaser, or billed to a third party by the carrier. Responsibility for the merchandise ordered is transferred, with the proper transfer of goods to a recognized carrier. All claims for lost or damaged merchandise resulting from the carrier's negligence must be made at client's end with the appropriate carrier. Additional insurance will be added at purchaser's request.

2. Split Shipments

When your order calls for a delayed split shipment, the merchandise will be produced and billed, with shipments delayed per your request. The delayed split-shipment charge is $10.00(f) per shipment. No delayed split shipments will be allowed past a 12-month period of time.

3. Drop Shipments

When the total order is prepared and shipped to multiple destinations at one time, a $5.00(f) charge per Drop-Ship destination applies.

Returns

1. Corrections or Cancellations

A correction or cancellation of an order in process will be subject to costs incurred to date and a $50.00(f) cancellation charge.

2. Returns and Adjustments

Our manufacturing procedures have been specifically developed to eliminate errors or misunderstandings. Should a misunderstanding occur, however, any request for return of good or an adjustment must be made in writing to Mint Masters and accompanied with samples of the product(s) in question. This must be done within 20 days of receipt. No merchandise will be accepted for return without our written authorization. Mint Masters will not be responsible for errors due to a failure to inspect and approve a lead proof. Waiving of this step will automatically relieve us from any responsibility as it may relate to the striking process.

Returns on stock items are subject to a 15% restocking fee on unassembled product.

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